The first time I walked into Joan’s office was just a few days before my first college applications were due. Though my parents were pushing me to start, I put it off for as long as I could. It all seemed scary and overwhelming, but when I walked into Joan’s office and saw her dog, Finn, I started to relax. Joan and her team helped me break the intimidating process into manageable steps. Usually, I have a hard time with big essays, but her essay team got me to dive in and start writing. It was a great experience overall. I would not have been able to put my applications together on my own, but Joan has a great system in place for getting everything done in a timely manner. And of course, it didn’t hurt that I could look forward to seeing Finn at every appointment.